Streamyx Info

• Make sure your phone line is functioning
  (not suspended)
• Lift your receiver and check for a dial tone,
  noisy line or crossline

If there is no dial tone or problem with the telephone line, call TM Customer Contact Centre (100) and select “Internet Services” to file a fault report.

• Ensure all physical connections are done correctly
• Ensure all cables are fitted properly
• Please ensure your modem is turned on
• If still in doubt, try replacing the cables

• A blinking light may mean a faulty modem, a faulty splitter or a lost connection
• Reboot your modem (switch it off, and then on again)
• Make a direct connection from the wall socket straight to the modem, bypassing the splitter
• If still in doubt, try replacing the cables

If the light is still blinking, it may be due to a network problem. Call TM Customer Contact Centre (100) and select “Internet Services” for assistance.

Source: isp.tm.net.my