Apr 3

Dear all,

As part of our continuous effort to enhance customer’s experience, now we are introducing Streamyx Troubleshooting Guide CD to ensure that our customers will enjoy a smooth and stable Streamyx Connectivity effective from 1 April 2010.

If you are facing any problems with your Streamyx Connection, you can use the CD to check, verify and troubleshoot the problem yourself. The CD will provide you step by step guide on how to resolve your Streamyx Connection problems including info, tips and FAQ. If you still have problems with your connection after you have followed the suggestions in the CD please contact Call Centre at 100. This Streamyx troubleshooting guide is applicable to customers with home package only. You can get the CD from nearest TMpoint while stocks last.

streamyx

Read the rest of this entry »

Mar 16

Streamyx Business SOHO ”Office in a Box” - RM198 per month

TM has launched a new SME product called ”Office in a Box”(OIAB). ”Office in a Box” is a complete and simple communication solution to bring your ideas to life. Designed to meet the needs of SOHO, small as well as large businesses, ”Office in a Box” provides exceptional value with attractive call rates and unlimited access to Business Broadband.

Products involve as follow;
1)Business Broadband 1Mbps unlimitted access with FREE Wireless Modem.
2)FREE monthly rental & Voice Plan RM88 worth of call at normal rates. Enjoy beyond rate at 10sen/min for fixed to fixed calls nationwide and 15sen/min to any mobile operators. FREE cordless phone.
3)FREE Domain & Hosting (Custom Email Address); FREE 1GB e-storage; 1 Streamyx Zone ID.
4)One time activation fee of RM75 and Installation fee of RM88 are WAIVE (Until Further Notice).
5)The minimum subscription period for the package promo is 24 months.

—-> APPLY NOW < ----

Mar 19

By Saul Hansell

There is a constant refrain that the United States is falling behind in broadband, as if the speed of Internet service in Seoul represents a new Sputnik that is a challenge to national security.

It’s certainly true that in some countries, like South Korea, far more homes have broadband connections than in the United States. And the speeds in some countries are far higher than is typical here.

But there are many ways to measure the bandwidth wealth of nations. At the Columbia/Georgetown seminar on the broadband stimulus yesterday, I heard Leonard Waverman, the dean of the Haskayne School of Business at the University of Calgary, describe a measure he developed called the “Connectivity Scorecard.” It’s meant to compare countries on the extent that consumers, businesses and government put communication technology to economically productive use.
Read the rest of this entry »

Dec 21

KUALA LUMPUR, Dec 21 (Bernama) — Telekom Malaysia Berhad (TM) has reported disruption in its Internet services due to circuit faults on the submarine cable network linking Malaysia and Europe, and said the services would be completely restored by Dec 31.

TM said in a statement today that customers using its Internet services may experience slow browsing while accessing websites hosted in Europe and that those using other IP (Internet Protocol) services such as Virtual Private Network (VPN) and other critical business applications linked to Europe may also experience some service degradation.

It said the affected cables, on the Southeast Asia-Middle East-Western Europe 4 (SMW4) submarine network between Palermo in southern Italy and Alexandria in northern Egypt, were being repaired and that some of the links, meanwhile, had been re-routed to ease congestion.

During the restoration process, traffic to northern America may experience minor degradation while traffic to other countries is unaffected, it said.

Customers can call TM at 100 and select “Internet Services” or e-mail TM at help@tm.com.my regarding Internet-related problems, it added.

– BERNAMA