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* Select “Change Password” from Account Management (near the bottom of the page)

Streamyx info,

We need a Network Interface Card (NIC) when we using a RJ14 cable to the streamyx modem in order for your PC to communicate with the modem. Another choices of coummunication are wirelless and USB.

Check status of NIC
NIC is installed – RJ45 port
- Right click My computer icon –> properties -> Hardware-> Device Manager.
- check on Network Adapters

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The ZTE ZXDSL 831 is a modem/router supplied by TM. It works as a modem(bridge) by default but you can change it to a router. In router mode, you don’t need to dial StreamyX anymore. The router will dial it for you automatically.

Configure to router mode.

1. Login to http://192.168.1.1 with the username and password. If you don’t know the default username and password, please view ZTE ZXDSL 831 default password.
2. When logged in, click on the WAN tab.
3. Click on “ATM VC” and make sure interface aal5-0 VPI = 0 & VCI = 35, MUX = LLC, Max proto = 2.
4. Click on “PPP” and then a new interface.
5. Set the new interface as PPP interface = 0 ATM VC = aal5-0, protocol = PPoE, use DNS = enable, security = PAP. Don’t forget to set your Streamyx username@streamyx and also your password. Submit after that.
6. After that, click on “Admin” and then “Commit” and then “Reboot”.

How to stay connected to streamyx

Streamyx is a high speed and ‘always on’ Internet ceonnection with speed from 384kbps  to 4.0Mbps that offers cost-saving unlimited connection at a flat monthly rate.Howeever if you encounter difficulties in accessing the network, it could be due to simple reasons that you are able to rectify on your own.

Here is a simple Streamyx connection checklist for you to go through before you call TM contact centre at 100 for assistance

- Ensure that your line has a dial tone. Check your phone cable to see if it is  property plugged in.

- Ensure that your phone is in good working condition and you are able to make and receive calls.
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