Dec 18
Streamyx Q & A
Posted by admin in Basic, Info on 12 18th, 2008| | 2 Comments »

1. What is Streamyx?
Streamyx is a high-speed broadband Internet access service which provides ‘always on’ connection to the Internet with speed/bandwidth from 384kbps up to 4Mbps. With the high-speed connectivity/bandwidth, the service is ideal to support most broadband application such as, Web Hosting, video streaming, e-commerce, distance learning and others.
Streamyx is a high-speed broadband Internet access service which provides ‘always on’ connection to the Internet with speed/bandwidth from 384kbps up to 4Mbps. With the high-speed connectivity/bandwidth, the service is ideal to support most broadband application such as, Web Hosting, video streaming, e-commerce, distance learning and others.

2. What is “always-on” connection?
“Always-on” connection is always established and never disconnects, which will ensure fast and instant access to the Internet without any dial up process. This type of connection is suitable for users who regularly download or upload large files over the Internet.
“Always-on” connection is always established and never
disconnects, which will ensure fast and instant access to the Internet without
any dial up process. This type of connection is suitable for users who regularly
download or upload large files over the Internet.

3. What are the technologies used?
The technology used for Streamyx is xDSL. The xDSL types chosen to support Streamyx network are ADSL and SDSL technologies..
The technology used for Streamyx is
xDSL. The xDSL types chosen to support Streamyx network are ADSL and SDSL
technologies..

4. How fast is Streamyx?
The packages range from 384kbps up to 4Mbps Internet access speed and it is on best effort basis.
The packages range from 384kbps up to 4Mbps Internet
access speed and it is on best effort basis.

5. What is “best effort”?
“Best effort” describes a service that is provided without any service level assurance. Streamyx subscribers should receive at least 70% of the subscribed speed within TM domain & subject to certain factors (Please refer to FAQ No. 36). If the speed falls below 70%, TM will investigate it as a fault and restore the connection accordingly. Subscribers who need a 1:1 service and exclusive access to their bandwidth should go for Internet via leased line.
“Best effort” describes a service that is provided
without any service level assurance. Streamyx subscribers should receive at
least 70% of the subscribed speed within TM domain & subject to certain
factors (Please refer to FAQ No. 36). If the speed falls below 70%, TM will
investigate it as a fault and restore the connection accordingly. Subscribers
who need a 1:1 service and exclusive access to their bandwidth should go for
Internet via leased line.

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